Stepping Up
Part of being a pro is having the
confidence of knowing what needs to be done, and then doing it. I am not
speaking about the big sin of false pride here, rather about realizing that you
are a professional and that you arrived where you are, not through cronyism or
entitlement but on the abilities you've honed through time. A pro
assesses the current landscape and shifts priorities to take care of the
immediate need, immediately.
In order to execute effectively, one
must have several tools in their tool box, and the confidence to do what is not
only necessary but right. I am speaking here to you, the leader.
Especially to you who tremble in fear because you have a micro-manager over
you. You who know what is right and speak to your peers but never stand
tall at the most critical moments. You
who tremble in fear of retaliation.
I have witnessed directors who spoke
truth, only to shift away from the truth when the general manager
arrived. I have asked clients if they wished to hear the truth only to be
told "No!" I have written 40 page property assessments which were never
passed up the chain because higher management "could not handle the
truth." It is at these times that I run my fingers through my thinning
hair in frustration, knowing that these properties will never achieve their
potential greatness while employing their current methods of operation.
I realize that this may be tough to
hear. Carefully choosing your battles is necessary for your long-term
personal success but the long-term success of your organization remains
paramount. Choosing your personal battles, and the long-term success of
your organization are not necessarily mutually exclusive. But if you
truly want to become a great leader, it is necessary to place the needs
of the greater good over your own.
Is it tough? YES! Might you
loose a few jobs along the way? MOST CERTAINLY! Will you experience a few
sleepless nights? MORE THAN A FEW! Will you eventually find a
healthy organization that respects and appreciates you? NO
PROMISES! Will you be able to live with yourself, leave an indelible
positive path for future leaders to follow, and if you have children teach them
invaluable life lessons? ABSOLUTELY!!!
From my experience in helping
organizations, made of human beings, for almost two decades now I can tell you
that just taking a check and being a "Yes Man" is easy money. But I ask you, what is the price of selling
your soul?
I have said it before and will most
likely remind you again. It will always be easy to do the right thing in
the easy times. Your test will come when everything is on the line and
your choice is clear. Will you stand tall and do what is necessary and
true? Or will you shrink deeper into
the hollows of spinelessness to make a buck?
If you want a consultant who is 100%
committed to helping you set and achieve your goals, call me. I won't
tell you what you "want" to hear, but I will tell you what you need
to hear... the TRUTH.
Thanks for your continued reading
and support!
In speaking with
several in our industry I have learned that on average revenues are down about 15%. Realizing that we are all in this together, I want to work with you to
help strengthen our mutual positions. I
have decided to adjust my pricing structure to reflect your
challenges. Until we, as a country, are
out of recession I have decided to offer you the best Guest Service &
Leadership services available to you at a 15% price reduction.
Please invest some of
your valuable time and visit my web site where you will find many options
available to help you thrive in these recessive times.
If you have questions
or would like more information regarding my custom designed staff development
programs please E-mail or call me at (520) 977.5695
Continue To Strive For Excellence!
Peter Scott – Your Competitive Edge
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